IT Support Services for Growing Businesses
100% Kiwi owned Auckland based IT helpdesk support.
Run your business stress-free!
Let us handle your IT with expert care.
IT Support for your business no matter where you work
If you’re running any modern company, you’re no stranger to IT issues. Your priority is to have these issues resolved as quickly as possible, so that you and your employees can focus on what is important.
Bulletproof IT = Increased Efficiency
You need an Auckland IT support provider who can keep your computers running, minimise downtime, and keep your business secure.
Why choose our business IT support services?
No wait times
We answer almost all calls immediately!
Unlimited remote and on-site support
From our expert Auckland-based engineers.
Trusted by businesses all over New Zealand!
Our customers are happy, secure, and efficient.
We document everything
Documentation is key in providing an excellent, robust, and efficient service to you every time.
Consistently high quality
We have over 5 years of consistently high quality customer reviews
Fast response times coupled with a friendly IT service desk
Technology aside, your employees form the backbone of your business. This means that keeping them happy, while offering them immediate solutions to IT problems, is the best way to enhance your operations and keep things running smoothly.
Benefits of our IT services
Preventative maintenance
We maintain and monitor the health of your devices to prevent issues before they arise. Don’t leave things until they break
Backups and Recovery
Backups are key! We ensure you are backed up and protected. These are checked daily and tested monthly
Microsoft365 and GSuite
We are experts in all things Microsoft365 and GSuite and will use these tools to modernise your business
The Goldilocks of IT Support
Big enough for any business, small enough to keep it personal
Where most big-name IT helpdesks take a get-in get-out approach, we see the power in being personable and professional. We’ll resolve your IT issues while gently educating your employees on what they can do to prevent problems from reocurring.
Your Personal IT partner
Have ideas? Concerns about your network? What to try something new? You just need to pick up the phone. We’re always ready to sit down and discuss your business needs.
At FortifyIT, we believe that IT support should come with exceptional customer service
Remote & On-Site Support
While some of your IT issues can easily be resolved over the phone, others may require an inperson meetup. Whatever your case may be, our friendly and experienced IT engineers are ready and available to get you back on track.
Enabling staff to forget their IT issues
So that they can focus on their work
Issues surrounding your company’s IT may currently be having an impact on workflow. This means that a
lack of internal security measures, working with outdated software and equipment, and their current technology integrations might be detracting from your employees doing their job effectively.
That’s why, as your Auckland IT support provider, we take a caring approach – offering understanding alongside our comprehensive service – to keep everyone calm and committed to doing their jobs, while we modernise your workflow.
Customer Service
IT Helpdesk Performance
Average seconds response time
%
Customer satisfaction
Resolve Your IT Issues as Soon as Possible
Get in Touch Today to Start the Process
If you aren’t completely happy with your IT systems or provider, then reach out now. Once on-board, you get constant checks and maintenance as part of our IT support services, to guarantee minimal downtime and maximum
efficiency.
We would love to hear from you!
Our expert consultants look forward to dicussing your business and requirements!