IT Support Services in Auckland for the Modern Workplace
100% Kiwi owned Auckland based IT helpdesk support. We use the latest technologies to enhance your performace and security and keep things running quickly and smoothly.
IT Support for small, medium and large businesses working both remotely or in the office
If you’re the CEO or manager of a company, you’re no stranger to IT issues. Your top priority is to resolve these issues as quickly as possible, but being mindful of how they impact your employees is equally as important.
Happy Employees = Increased Efficiency
You need an Auckland IT support provider who can keep your employees cool, calm, and collected, while resolving all their IT issues in as little time as possible.
Why choose our business IT support services?
No wait times
We answer almost all calls immediately!
Unlimited remote and on-site support
From our expert Auckland based helpdesk
Management of all IT services
We look after everything from servers, cloud services, phone systems and mobiles.
We document everything
Our technicians are constantly documenting everything to make support fast and easy for everyone!
Consistently high quality
We have over 3 years of consistently high quality customer reviews
Fast response times coupled with a friendly IT service desk
Technology aside, your employees form the backbone of your business. This means that keeping them happy, while offering them immediate solutions to IT problems, is the best way to enhance your operations and keep things running smoothly.
Benefits of our IT services
Preventative maintenance
We monitor the health of your devices to prevent issues before they arise
Backups and Recovery
We ensure you are backed up and protected. These are checked daily and tested monthly
Office365 and GSuite
We are experts in all things Office365 and GSuite and will use these tools to modernise your business
The Goldilocks of IT Support
Big enough for any business, small enough to keep it personal
Where most big-name IT helpdesks take a get-in get-out approach, we see the power in being personable and professional. We’ll resolve your IT issues while gently helping your employees on what they can do to prevent problems from reocurring.
Your Personal IT helpdesk partner
Technology aside, your employees form the backbone of your business. This means that keeping them happy, while offering them immediate solutions to IT problems, is the best way to enhance your operations and keep things running smoothly.
At FortifyIT, we believe that IT support should come with exceptional customer service
Remote & On-Site Support
While some of your IT issues can easily be resolved over the phone, others may require an inperson meetup. Whatever your case may be, our friendly and experienced IT technicians are ready and available to get you back on track.
Enabling employees to forget their IT issues
So that they can focus on their work
Issues surrounding your company’s IT may currently be having an impact on workflow. This means that a
lack of internal security measures, working with outdated software and equipment, and their current technology integrations might be detracting from your employees doing their job effectively.
That’s why, as your Auckland IT support provider, we take a caring approach – offering understanding alongside our comprehensive service – to keep everyone calm and committed to doing their jobs, while we modernise your workflow.
Customer Service
IT Helpdesk Performance
Average seconds response time
%
Customer satisfaction
Resolve Your IT Issues as Soon as Possible
Get in Touch Today to Start the Process
If you aren’t completely happy with your IT systems or provider, then reach out now. Once on-board, you get constant checks and maintenance as part of our IT support services, to guarantee minimal downtime and maximum
efficiency.
We would love to hear from you!
Our expert consultants look forward to dicussing your business and requirements!